| HOMEOWNERS | Renew your Home Warranty |
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Why should I have a home warranty on my home? |
A home is a very important asset. Maintaining the value of a home is a priority for most homeowners. Home warranty plans protect you against expensive repair and replacement costs associated with system and appliance malfunctions throughout the year. It provides a convenient way for you to let us manage the entire repair and replacement service process and expense when covered items break down due to normal wear and tear. On average, Alliance Home Warranty customers place about 2 service calls per year. Order our warranty product now and become part of the growing population who has already seen the value this product brings when it comes to protecting their greatest asset – their home. No wonder over 75% of our customers renew their plans after only two years of continued service. |
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| Is there a limit to the number of service calls I can place each year? |
Absolutely not! There is no limit to the number of service calls you can place on your home each year with an Alliance Home Warranty residential service contract.
In fact, many customers place multiple service calls each year and save hundreds to thousands of dollars in repair and replacement bills.
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| I do not currently have home warranty coverage on my home but I do have a current problem with one of my systems or appliances. Will this problem be covered if I purchase a new home warranty plan today? |
Unfortunately, we do not cover pre-existing conditions. However, if a covered item were to fail while under the protection of an active home warranty contract, it would be covered subject to the conditions, terms and limitations of your contract. |
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| Who will you send to my home if a system or appliance fails and how do I know they are good at what they do? |
Alliance Home Warranty has over 7,200 independent service providers that are all insured and have been pre-qualified by our company. Even though they have many years of professional trade experience, Alliance Home Warranty constantly monitors and evaluates the quality of work performed. Through innovative systems and analysis, Alliance Home Warranty gauges overall service performance through sophisticated methods used to assimilate customer feedback on customer experiences with our contractors. |
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| If a covered item fails and cannot be repaired, will it be replaced? |
Yes. If a system or appliance is beyond repair, then we will replace it with a brand new unit with like functionality. Each year, we spend millions of dollars in replacing systems and appliances. |
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| How do I place a service call when a covered item fails? |
It is very easy. Just pick up the phone and call (866) 546-1819, 24 hours a day, 365 day a year for a friendly, courteous customer service representative who will take your service request by phone and dispatch a service work order to an independent service technician in your area. |
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| How soon will a contractor schedule an appointment for my system or appliance failure? |
In most cases, the independent service provider will contact you within 24 hours during normal business hours to schedule a mutually convenient appointment. |
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| Will I have to pay any type of deductible when I place a service call? |
Yes. When you place a service call you pay the service technician a nominal Service Trade Call Fee. |
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| Is a home warranty plan renewable? |
Yes. Thousands of customers renew their home warranty plans each year and we are confident that once you become a customer, you will too. |
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| Why should I trust Alliance Home Warranty to protect my home systems and appliances? |
Alliance Home Warranty is a subsidiary of First American Home Buyers Protection Corporation. For over 20 years, First American Home Buyers Protection has been one of the largest and most successful home warranty companies in the nation with almost 500,000 active contracts in force and successfully responding to almost a million service calls last year. You can feel confident in knowing that if you have a covered system or appliance break down in your home, we have the experience and the financial strength to take care of the problem. |
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